Cloud calling and IVR for your business
One business number. Every call reaches the right person, on any phone, with no hardware.
Official partner of Sarv, Exotel and DialShree.
- Setup from₹7,999one-time, plus applicable taxes
- Care from₹1,499per month, optional
- HardwareNoneagents answer on mobile or desktop
- Providers3 partnersSarv, Exotel and DialShree
Every call to the right person
Calls are routed by menu, time and agent, and nothing is missed.
- No missed customersNext free agent, then alert
- One business numberStaff change, number stays
- Answer anywhereMobile or desktop app
- Every call recordedFor quality and training
What we set up
Features vary by provider and plan.
Business numbers
Virtual and 1800 toll-free
IVR menus
Multi-level, Indian languages
Smart routing
Queues, priority, skills
Hours and holidays
Different after-hours flow
Sticky agent
Same agent for repeat callers
Missed call alerts
SMS, email or WhatsApp
Call recording
Searchable by agent and date
Click-to-call
From your CRM or ERP
Campaigns
Auto dialer and broadcast
Number masking
For delivery and field teams
Reports
Answered, missed, wait times
Agent apps
Mobile, desktop, browser
Calls inside your CRM
Who is calling, their history, and the recording, all in one place.
- ERPNext
- Frappe CRM
- Zoho CRM
- HubSpot
- Helpdesk
- Shopify
- Google Sheets
How setup runs
Numbers go live after provider KYC, usually a few days.
- RequirementTeams, hours, volume
- ProviderSarv, Exotel or DialShree
- KYC and numberDocuments, activation
- Call flowIVR and routing
- SetupAgents, apps, CRM
- TestingEvery option, every hour
- Go liveTeam trained
Setup packages and prices
One-time setup, plus taxes. Call charges as per the provider plan.
-
Cloud Calling Starter
₹7,999 one-time
For small teams that want one business number and no more missed calls.
- Provider and plan selection
- Help with KYC and number activation
- One number with a single-level IVR, up to 4 options
- Up to 5 agents on mobile or desktop
- Business hours, holidays and voicemail
- Call recording
- Missed call alerts by SMS or email
- 1-hour agent and admin training
- 7 days support after go-live
Typical timeline: 2–3 working days after number activation
Request Cloud Calling Starter -
Recommended
Business Call Centre
₹19,999 one-time
For sales and support teams that need queues, reports and calls linked to customers.
- Everything in Cloud Calling Starter
- Multi-level IVR with up to 4 department queues
- Up to 20 agents
- Sticky agent and priority routing
- Click-to-call and call logs in one CRM or ERPNext
- New lead creation for unknown callers
- WhatsApp alert for missed calls, where supported
- Reports dashboard and daily call summary
- 2 hours of training
- 15 days support after go-live
Typical timeline: 1 week after number activation
Request Business Call Centre -
Custom Contact Centre
From ₹39,999 custom quote
For larger teams, outbound campaigns, multiple locations or special call flows.
- Everything in Business Call Centre
- Toll-free and multiple numbers across locations
- Auto dialer and voice broadcast campaigns
- Number masking for delivery or field teams
- Integration with several systems, including Helpdesk and Shopify
- Custom reports and supervisor dashboards
- AI call summaries, where the provider supports it
- 30 days support after go-live
Timeline: agreed after a requirements review
Request a custom quote
Monthly care plans
Optional. We handle changes, you take the calls.
Optional, monthly
Calling Care
₹1,499/month
- Agent additions and removals
- IVR message and business hours changes
- Help with provider billing and recharges
- Up to 2 hours of support per month
Optional, monthly
Calling Care Plus
₹3,999/month
- Everything in Calling Care
- Call flow and routing changes
- Monthly call report review with suggestions
- Integration monitoring and fixes
- Up to 6 hours of support per month, priority response
Good to know
- Introductory prices, confirmed after a short call.
- Number rental, minutes and recording storage as per the provider plan.
- Numbers need company KYC. Outbound campaigns follow TRAI and DLT rules; we help set them up.
- Sarv, Exotel and DialShree are trademarks of their respective owners.
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